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Here to help

Here are some of the ways we’re making your time at Kingfisher easy and enjoyable. If you have any questions, just call us for a chat on 01527 405 800 or email guestservices@kingfisher-centre.co.uk 

Guest Enquiries

Guest Services

This is the place to go in the centre for advice, Collect+ and all your Kingfisher questions. You’ll find our Guest Services lounge in Worcester Square.
Guest Services opening times are: Mon - Sat 10am - 4pm

Guest Enquiries

Guest Host Team

Our Guest Host Team offer friendly help and advice seven days a week – from giving directions, carrying your shopping to your car and keeping you up to date with the latest at Kingfisher; to just offering a friendly face and being there to listen to your thoughts and opinions about the centre.

You’ll see our Guests Hosts all around the centre, just look for their distinctive uniforms with kingfisher yellow waistcoats. 

Face Covering

Face Coverings

You can shop for face coverings in a range of styles and fabrics from many of our stores. We also have two face mask vending machines in the centre. One is outside Guest Services next to F. Hinds, while the other is on the lower bus station level.

Wifi

Free WiFi

Stay connected throughout the centre with our free WiFi. To get online, search in available networks for Freerunner / Kingfisher, then follow the connection instructions.

Amazon Lockers

Amazon Lockers

Order online at amazon.co.uk and collect or return in the centre. Amazon Lockers are self-service kiosks where you can collect or return Amazon parcels at a time that suits you. The service is free for Amazon Prime members, and One Day Delivery is just £1.99 for non-Prime members.

Find out more about the service here. And find our Amazon Lockers between The Perfume Shop and Shoe Zone. 

Our Amazon Lockers are currently closed.

Cash Machines

Cash Machines

Need to get some money out? No problem, we’ve got cash machines across the centre:

  • Near The Range
  • Next to The Perfume Shop
  • Barclays in Worcester Square
  • Santander near our Worcester Square entrance
  • At our entrance near to Poundland
Toilets

Toilets

You’ll find our main public toilets on Evesham Walk, plus there are also toilets at the bus station and a disabled toilet near Subway.

Baby Change

Baby changing

When your little one needs freshening up, head to our parent and baby changing rooms next to the public toilets on Evesham Walk.

Sunflower Lanyard

Sunflower lanyards

The Hidden Disabilities Sunflower lanyard scheme acts as a discreet sign that somebody has a hidden disability. These lanyards are universally recognised and can be taken and worn by people with hidden disabilities to signal that help may be required. To find out more, click here

Shopmobility

Shopmobility

If you need a little help getting around Kingfisher, our Shopmobility desk is in Car Park 3, open Monday - Friday.  

Shopmobility Opening Hours

Monday - Friday 9:30am - 1pm
Saturday & Sunday: closed

To book ahead or find out more, contact Shopmobility on 01527 69922 or visit their website here .

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Offers

Find all the latest deals and offers at Kingfisher

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News & Events

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