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Everything you need to know before visiting

Covid information

Which time do stores/venues open/close?

For store/venue opening and closing times, click here. Times are subject to change so we recommend visitors guests check with the store/venue(s) you plan to visit for their opening/closing times before you make your journey. 

When is a quieter time to shop?

We realise some people may be anxious, particularly about visiting busy places, so if you prefer to shop when it's quieter, please consider visiting during our quieter periods which are usually in the early morning or late afternoon.

What additional safety measures have you taken to make sure it is safe to shop in the centre?

Protecting the health and safety of guests and staff remains our number one priority.

The centre remains open as normal and all visitors to the centre will be required to wear a face covering unless exempt. We would also like to remind visitors to keep in mind the principles of 'Hands, Face, Space' and to not come into the centre if you have any Covid symptoms.

We also have certain measures in place to do out part to help control the spread of the virus, including enhanced cleaning regimes and hand sanitising points around the centre and at entrances.

Where can I purchase face coverings?

You can shop for face coverings in a range of styles and fabrics from stores in the centre. Please note that we have two face mask vending machines in the centre. One is located outside Guest Services in Worcester Square and the other machine is located on the lower bus station level.

Where can I find hand sanitising stations?

We have placed hand sanitiser dispensers at our entrances and near to our car park payment kiosks. Please continue to use these facilities and let's help keep each other safe.

Is cash being accepted at stores or will it be card payment only?

Please check with our individual shops however, we expect many shops to accept card payment only and you should be prepared to pay by card. 

Which car parks are open?

Car parks 1 - 4 are open. 

Where can I find your disabled parking spaces?

Disabled parking spaces can be on the following Kingfisher car parks:

Car park 1; level 7

Car park 2; levels 4, 6, 8, 10 & 12

Car park 3; level 1

Car park 4; levels 6 & 10

Do your car parks have family parking? 

Yes we have family parking facilities in the following car parks; 

  • car park 1 - level 5
  • car park 2 - levels 2, 3, 4, 6, 8, 10 & 12
  • car park 4 - levels 6 & 10

In car park 2 on levels 2, 3 & 4 in particular, there are over 70 extra wide parent and toddler car parking spaces spread across these levels for your convenience and comfort.

Will there be seating available at Kingfisher?

Yes, there is seating available throughout the centre.  Guests are also welcome to use the seating in Guest Services during opening hours. 

Is Shopmobility open?

Yes it is. Opening hours are:

Monday - Saturday 9am - 5pm
Sunday: closed

You can contact the Shopmobility team on 01527 69922, email shopmob@bromsgroveandredditch.gov.uk or visit their website here for further information. 

Are the Amazon Lockers open?

Yes. You can find these located next to The Perfume Shop on Evesham Walk. The closest car park to access the lockers is our car park 3.  

 

Get in touch

If you have any further queries, you can get in touch with the Kingfisher team via;

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