The Range | Duty Manager
Duty Manager
Location: Kingfisher Shopping Centre, Redditch
Position: Duty Manager
Hours: Full Time
We are looking for a proactive and customer-focused Duty Manager to join our team.
As Duty Manager, you will be responsible for supporting the day-to-day operation of the store, ensuring excellent customer service standards are maintained and helping to lead and motivate the team to achieve business objectives.
Key Responsibilities:
- Supporting the management team with the daily running of the store
- Supervising and motivating team members during shifts
- Delivering outstanding customer service and resolving customer queries
- Ensuring the store is well-presented, stocked and operating efficiently
- Assisting with staff training and development
- Monitoring sales performance and helping to achieve store targets
- Managing cash handling and till procedures
- Opening and closing the store when required
- Maintaining health and safety standards throughout the store
What We're Looking For:
- Previous experience in a supervisory or leadership role within retail, hospitality or a customer-facing environment
- Strong communication and organisational skills
- Ability to lead by example and inspire colleagues
- A positive, can-do attitude and strong work ethic
- Excellent problem-solving and decision-making abilities
- Flexibility to work a variety of shifts, including weekends and bank holidays
What You'll Receive:
- Competitive salary
- Ongoing training and development opportunities
- Staff discounts and company benefits
- Opportunities for career progression
- A supportive and fast-paced working environment
If you're a natural leader who thrives in a busy environment and enjoys delivering excellent customer experiences, we'd love to hear from you.
To apply, please visit the store for more information or apply through the company's careers website.
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