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Guest Services Assistant at Kingfisher Shopping Centre

The Kingfisher Shopping Centre in Redditch is seeking a warm, professional, and proactive Guest Services Assistant to join the team. You’ll support guests, work with tenants and the Centre Management Team, and help keep daily operations smooth and welcoming.

Hours:

  • 25 hours per week
  • Flexibility is essential, with the ability to work weekends and busier periods.

What You’ll Do:

  • Greet guests and handle enquiries
  • Build and maintain great relationships with tenants and the Centre Management Team.
  • Manage lost property and parcel services.
  • Support with events, promotions, and day-to-day operations.
  • Maintain guest facilities to a high standard to keep the Centre welcoming for guests.

About You:

  • You’re approachable, organised, and enjoy helping people.
  • Calm under pressure and take challenges in your stride.
  • Flexible with hours, and happy to pitch in wherever needed.
  • You take pride in making every guest’s visit a positive one.

Why Join Us?

  • Be part of a friendly, busy team who make a real difference for guests, retailers, and the local community.
  • Free onsite parking
  • Life assurance
  • Health cash plan
  • Centre discount from selected tenants

For more details or to email:
Please email Fiona Faizey, General Manager at Kingfisher Shopping Centre at: Fiona.faizey@kingfisher-centre.co.uk along with your CV and a short cover letter.

Closing date:
2 January 2026
Please note that if we receive a sufficient number of strong applications before this date, we may close the vacancy early.

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